Privacy Policy

Last updated 1st August 2026

START KENDO - KendoExp ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or make a booking for our services.

1. Who We Are

Business name: START KENDO
Representative: Keisuke Morifuji
Address: 2-12-10 Nagauradai, Dazaifu-shi, Fukuoka, Japan
Phone Number: +819054737659
E-mail Address:

For privacy-related questions or requests, please contact us at:

2. Personal Information We Collect

When you make a booking through our website, we may collect the following information:

First name
Last name
Email address
Booking information, such as the service booked, date, time, and location
Information necessary to prepare appropriately sized clothing or equipment for your session

Sex, height, and waist size are collected solely to help us prepare appropriate clothing and equipment for each participant. We only collect the information necessary to provide and manage our services.

3. Payment Information

Payments are processed through third-party payment service providers, including Stripe.

We do not receive or store your full payment card number or other complete payment card details on our website.

Stripe may process payment, transaction, and other information necessary to complete the payment, prevent fraud, maintain security, and comply with applicable legal requirements.

For more information about how Stripe handles personal information, please refer to Stripe's Privacy Policy.

4. Booking and Email Verification

Our website uses LatePoint, a booking management system integrated with WordPress.

We use the information you provide to create and manage your booking and to communicate with you regarding your reservation.

LatePoint may associate your email address with a booking profile. We do not offer a separate user account registration or login system on our website.

When necessary, LatePoint may send a one-time password (OTP) to the email address provided during the booking process to verify your email address.

Booking confirmation and service-related emails are sent through our WordPress website and hosting infrastructure.

5. How We Use Your Personal Information

We use personal information only as necessary for the following purposes:

- To process and manage bookings
- To provide the services you have requested
- To send booking confirmations and service-related communications
- To verify your email address when necessary
- To process payments and refunds
- To respond to requests or enquiries
- To maintain the security and proper functioning of our website
- To comply with applicable legal and regulatory obligations
- To protect our legitimate business interests and prevent fraud or misuse

We do not currently use personal information for advertising or behavioral marketing.

We do not currently use Google Analytics or similar analytics services.

6. Legal Basis for Processing

Where applicable under data protection laws, we process personal information on the following legal bases:

Contract: to process bookings and provide the requested services;
Legal obligation: where processing is necessary to comply with applicable laws;
Legitimate interests: to operate, secure, maintain, and improve our website and services, and to prevent fraud or misuse;
Consent: where consent is required by applicable law.

Where we rely on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

7. Service Providers and Third Parties

We may share personal information with trusted third-party service providers where necessary to operate our website and provide our services.

These may include:

Hostinger — website hosting and related technical infrastructure;
LatePoint — booking management;
Stripe — payment processing and related payment services;
WP Mail SMTP — email delivery services.

These providers may process personal information on our behalf or independently in accordance with their own privacy policies and applicable laws.
We do not sell or rent your personal information to third parties.

8. International Data Transfers

Because our services are available to customers worldwide, personal information may be processed or transferred in countries other than the country where you are located.

Our service providers may process information in different countries depending on their infrastructure and services.

Where applicable, we take reasonable steps to ensure that international transfers of personal information are carried out in accordance with applicable data protection laws.

9. Data Retention

We generally retain customer and booking information for six (6) months after the relevant booking or customer interaction.

Certain information may be retained for a longer period where required or permitted by applicable law, including information that must be retained for accounting, tax, legal, security, or dispute-resolution purposes.

When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for the operation, security, booking functionality, and proper functioning of the website.

We do not currently use Google Analytics or advertising/marketing tracking technologies.

The cookies and similar technologies used by WordPress, LatePoint, Stripe, or other services may vary depending on the website's configuration.

We may update this Privacy Policy and our Cookie Policy if additional services, technologies, analytics tools, or third-party content are introduced.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request restriction of certain processing;
- Object to certain processing;
- Request a copy of your personal information where applicable;
- Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at 

We may need to verify your identity before responding to certain requests.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that provides additional privacy rights, you may also have the right to lodge a complaint with the relevant data protection authority.

12. Children's Privacy

Our services are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate authorization where such authorization is required by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us at:

13. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

We recommend reviewing the privacy policies of any third-party services you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, third-party providers, or applicable legal requirements.

The updated version will be published on this page with a revised "Last updated" date.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business name: START KENDO
Representative: Keisuke Morifuji
Address: 2-12-10 Nagauradai, Dazaifu-shi, Fukuoka, Japan
Phone Number: +819054737659
E-mail Address: